Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing and using United AI Group's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
United AI Group provides AI-powered automation services including:
- AI Sales Agents and Phone-Answering services
- Website chatbot implementation
- Custom website creation and optimization
- SEO and content marketing services
- Paid advertising management
- Reputation management services
3. Service Bundles and Pricing
Starter Bundle - $650/month + $299 setup
Includes AI Sales & Phone Agent and Website Chatbot services.
Growth Bundle - $1,500/month + $499 setup
Includes everything in Starter plus Custom Website Creation and SEO & Content Marketing.
Enterprise Bundle - Custom Pricing
Includes everything in Growth plus Paid Advertising and Dedicated Account Manager.
4. Payment Terms
Payment terms include:
- Monthly recurring billing for ongoing services
- One-time setup fees as specified in your selected bundle
- Annual billing available with 10% discount
- Payment due within 30 days of invoice date
- Services may be suspended for non-payment
5. User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Use our services in compliance with applicable laws
- Not use our services for spam, fraud, or other illegal activities
- Cooperate with our team during the setup and optimization process
6. Service Level Agreement
We strive to provide:
- 99.9% uptime for AI services
- 24/7 monitoring of AI agents
- Response to support requests within 24 hours
- Monthly performance reports
7. Limitation of Liability
United AI Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
8. Termination
Either party may terminate this agreement with 30 days written notice. Upon termination, you will have access to your data for 90 days to facilitate migration to another provider.
9. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our service platform.
10. Contact Information
For questions about these Terms of Service, please contact us at:
United AI Group
Email: legal@unitedaigroup.com
Phone: (845) 555-0100
Address: Serving NY, NJ & CT