Privacy Policy

This Privacy Policy explains how United AI Group LLC collects, uses, discloses, stores, and protects information when you visit UnitedAIGroup.com, contact us, book a consultation, purchase services, use our AI systems, connect third-party tools, or interact with our websites, forms, automations, chatbots, voice agents, and related services.

We may collect business contact information, account information, payment and billing information, inquiry and lead information, Client Content, CRM data, scripts, prompts, recordings, transcripts, technical data, usage data, cookies, analytics events, support communications, and integration data from third-party tools you authorize.

We may receive information directly from you, from your team members, from forms and calls, from third-party platforms you connect, from payment processors, CRM systems, calendars, telephony providers, email/SMS platforms, analytics tools, automation tools, public business sources, referrals, and lead sources where permitted by law.

We may use information to provide, operate, configure, customize, test, maintain, and support services; build and improve AI agents and workflows for your business; respond to inquiries; process payments; manage subscriptions; monitor performance; troubleshoot issues; prevent fraud; secure systems; analyze website usage; send service messages; send marketing where permitted; comply with law; enforce agreements; and create de-identified or aggregated information.

Some services use third-party AI model providers or AI infrastructure. Information may be processed to generate responses, transcripts, summaries, classifications, recommendations, automations, or other outputs. We do not intentionally use identifiable Client Content to train AI systems for unrelated clients unless you agree in writing or the information is de-identified or aggregated. Do not submit highly sensitive, regulated, or confidential information unless the applicable plan and written safeguards support that use.

Do not submit Social Security numbers, government ID numbers, financial account numbers, health information, biometric data, precise geolocation, children's information, criminal history, or other regulated information unless expressly authorized in writing. For healthcare or dental clients, do not submit protected health information unless a separate Business Associate Agreement and written healthcare data agreement are in place.

We may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to operate the website, remember preferences, analyze traffic, improve services, and support marketing. See our Cookie Policy for more information.

We may share information with service providers and vendors, third-party integrations you authorize, contractors and team members, payment processors, legal or safety parties, business transferees, and other parties with your consent or at your direction. We do not sell personal information in the ordinary sense of selling a customer list for money. If analytics or advertising cookies are considered a sale, sharing, or targeted advertising under applicable law, you may contact us to request opt-out options.

If you provide customer data, lead lists, CRM data, call recordings, transcripts, or contact information, you are responsible for privacy notices, consents, lawful bases, opt-out handling, data accuracy, and compliance with applicable laws. You represent that you have the right to provide that information to us and use it with the services.

We retain information as long as reasonably necessary to provide services, manage accounts, comply with legal obligations, resolve disputes, enforce agreements, improve services, maintain backups, prevent fraud, and support business operations. Retention periods vary by data type, account status, service configuration, legal requirements, and operational needs.

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission, processing, or storage is completely secure. You are responsible for securing your accounts, devices, third-party tools, connected systems, passwords, and access permissions.

Depending on your location and applicable law, you may have rights to request access, correction, deletion, portability, restriction, objection, or opt-out of certain processing. To make a request, email contact@unitedaigroup.com with the subject line "Privacy Request." We may need to verify your identity or authority before responding.

You may opt out of marketing emails by using the unsubscribe link or contacting us. Even if you opt out of marketing, we may send service-related messages, billing notices, security alerts, account messages, legal notices, and transactional communications.

If you provide your phone number, you may receive calls or texts related to inquiries, consultations, services, billing, support, or marketing where permitted by law. If you use our services to contact your leads, customers, or patients, you are responsible for obtaining and documenting required consents and honoring opt-outs.

Our services are intended for users who are at least 18 years old and for business use. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us.

Our services are operated from the United States. If you access the services from outside the United States, your information may be processed in the United States or other countries where providers operate.

We may update this Privacy Policy from time to time. Contact: United AI Group LLC, 400 Rella Blvd, Ste 207-287, Montebello, NY 10901, United States. Email: contact@unitedaigroup.com.